Upgrade & Exchange Services2026-02-26T11:54:39+01:00

UPGRADE
& EXCHANGE
SERVICES

Upgrade & Exchange Services for
ID Scanners and Passport Readers

Technology evolves, security standards advance, and operational requirements grow. Our Upgrade & Exchange Services ensure your ID scanning and identity verification systems remain secure, compliant, and efficient.

onysID production onyScan glass exchange

Upgrade Services

Instead of replacing entire systems, many devices can be upgraded to support enhanced scanning modules, NFC or RFID capabilities, Bluetooth® or optimized OCR performance. Our team evaluates your current hardware and recommends cost-efficient upgrade paths.

Upgrade Services Include

  • Firmware and driver updates
  • Performance optimization
  • Enhanced RFID, NFC or Bluetooth® functionality
  • Compatibility updates for new operating environments

Contact us and we´re happy to discuss your individual options on how to upgrade your scanning equipment.

Exchange &
Renewal Programs

For devices that have reached end-of-life or require replacement, we offer structured exchange programs that minimize operational disruption and downtime while maintaining security compliance.

Technical Support

Professional technical support for your ID scanners, passport readers, and identity verification systems.
Our experts ensure fast issue resolution, minimal downtime, and reliable performance across industries.
Leave a mark, not waste!

From the production of our devices to our use of electric vehicles, sustainability is a fundamental part of our company’s DNA. We’re dedicated to minimizing our environmental impact and creating innovative solutions for a more sustainable future.

Ask us about our vision and programs.

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#Sustainability

FAQs

Can I upgrade my existing ID scanner instead of replacing it?2026-02-25T16:45:38+01:00

In many cases, yes. Depending on the model and configuration, firmware updates or even component upgrades of your ID scanner or passport reader are possible without requiring full replacement.

What are the benefits of upgrading my onysID passport scanner or ID reader?2026-02-25T16:45:19+01:00

Upgrades improve system performance, unlock capabilities such as RFID, NFC or Bluetooth® reading, ensure compatibility with new environments, and help maintain compliance with evolving security standards.

How does the onysID exchange service work?2026-02-25T16:44:54+01:00

If a device has reached end-of-life or requires replacement, our exchange program provides a structured replacement process to minimize disruption and downtimes.

SOLUTIONS

Questions & Contact

How can we help you?

Contact us! We´re looking forward to receiving your message.

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